Shipping policy
Thank you for shopping with VITALÉ.
All orders are processed with care and intention. Please review the information below regarding shipping timelines and fulfillment.
PROCESSING TIMES
Orders are typically processed within 1–3 business days after purchase. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
During high-demand releases or collection launches, processing times may be slightly extended.
PRE-ORDERS
Certain products may be offered as pre-orders. If an item is marked as a pre-order, estimated shipping timelines will be stated within the product description before purchase.
Please allow additional time for production and fulfillment on pre-order items.
SHIPPING TIMES
Estimated domestic shipping times:
- United States: 3–7 business days
Shipping times may vary depending on location, carrier delays, weather conditions, or high-volume periods.
TRACKING
Once your order ships, tracking information will be sent to the email provided at checkout.
LOST OR STOLEN PACKAGES
VITALÉ is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier. Please contact the carrier directly for delivery-related issues.
ADDRESS ACCURACY
Customers are responsible for ensuring all shipping information is entered correctly at checkout. VITALÉ is not responsible for orders shipped to incorrectly entered addresses.
QUESTIONS
For any shipping-related questions, please contact:
viitale.co@gmail.com
Thank you for supporting VITALÉ.
MOVE WITH INTENTION.